At Grafix Solutions, we provide intermediary services to facilitate and coordinate digital solutions by acting as a bridge between our clients and third-party service providers. Our role is to ensure smooth communication, project management, and delivery of services that meet your business needs.
Scope of Intermediary Services
We assist in selecting, liaising with, and managing third-party vendors on your behalf.
We coordinate timelines, deliverables, and quality assurance to maintain project standards.
We provide a single point of contact for all project-related communication to simplify your experience.
Responsibilities and Limitations
While we strive to partner with reputable and reliable service providers, Grafix Solutions does not assume direct liability for the products or services delivered by third parties.
Clients are encouraged to review and agree to the specific terms and conditions of any third-party services engaged during the project.
Grafix Solutions will notify clients of any significant issues or risks related to third-party services as soon as they become aware.
Confidentiality and Data Protection
We ensure that all communications and data shared between clients and third-party providers are handled securely and in compliance with applicable data protection laws, including GDPR.
Any data processed as part of intermediary services will be treated with strict confidentiality and used solely for the purpose of service delivery.
Support and Escalation
Grafix Solutions provides ongoing support related to intermediary services and will act promptly to resolve any issues arising from third-party interactions.
Should a dispute or concern arise related to a third-party provider, we will facilitate communication and seek to find a satisfactory resolution.
For further inquiries regarding our intermediary services or to report any concerns, please contact us at info@grafixsolutions.com.